Dave on March 10th, 2009

Arnold Goldstein’s books on small business are pragmatic and tactical. I was able to locate a copy of his out-of-print 1983 book How to Save Your Business. He’s got some very good tips which I will be passing along here.
Here are excerpts from The Care and Feeding of Creditors:
Creditors head my list of culprits who [...]

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Dave on February 8th, 2009

Tom Peters notes that quality programs to streamline processes and eliminate waste can have more long-lasting impact than cost reduction:
Cost reduction campaigns do not often lead to improved quality, and, except for those that involve large reductions in personnel, they don’t usually result in long-term lower costs either. On the other hand, effective quality programs [...]

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