Dave on August 20th, 2009

The NY Times has a nice article today on business innovations among interior designers:
In a business where tradition can squelch creative ways of doing things, it is often difficult to introduce fresh ideas, but the economy is encouraging experimentation.
Here are some of the themes I noted:

Taking smaller and off-beat projects
Offering streamlined online services
Empowering client-led design [...]

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Dave on February 1st, 2009

Last night on Charlie Rose, former GE CEO Jack Welch underscored just how extreme the uncertainty is today. In past recessions, he said, a CEO could at least have a degree of confidence about what was likely over the next two to three months. Not now.
An uncertain customer is often frozen into indecision. The unpredictability [...]

Continue reading about Thawing out the frozen customer